Privacy Policy

Last updated: 2025-07-06

At Johanne Comeau, Registered Massage therapist, your privacy is very important to us. This Privacy Policy explains how your personal information is collected, used, and protected when you visit our website or receive massage therapy services.

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1. What Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Phone number

• Email address

• Home address (if relevant for mobile visits or invoicing)

• Emergency contact

b. Health Information

• Medical history

• Current health conditions, injuries, or allergies

• Medications (if relevant for treatment)

• Treatment notes

c. Website Data

• IP address, browser type, and usage statistics

2. Why We Collect Your Information

Your information is used to:

• Provide safe, personalized massage therapy

• Communicate appointment details or updates

• Maintain professional treatment records

• Comply with health regulations and insurance requirements

• Improve our services and website experience

3. How Your Information Is Stored and Protected

• Paper records are stored securely in locked files.

• Digital records are password-protected and stored on secure systems.

• We retain client records for the duration required by law (eg, 10 years in Canada after the last session).

4. Sharing of Information

Your information is strictly confidential. We do not sell, rent, or share your personal data.

We may only disclose your information:

• If legally required (eg subpoena or medical emergency)

• With your written consent (eg to a doctor or insurance company)

5. Cookies and Website Analytics

If cookies are used on this site, they are only for:

• Improving website performance

• Analyzing anonymous visitor data

You can choose to disable cookies in your browser settings.

6. Your Rights

You have the right to:

• Access your personal file upon request

• Correct inaccurate information

• Withdraw consent (where applicable)

• Request deletion of your data (subject to legal retention requirements)

7. Minors

Services are provided to minors only with parental or legal guardian consent. Their information is treated with the same confidentiality and security.

8. Changes to This Privacy Policy

We may update this policy occasionally. The latest version will always be posted on this website with the updated date.